PERFORMANCE

Expanding your ability to track your progress and improve outcomes.

Results measurement

Results measurement and evaluation enables you to see if you are meeting your goals and getting the results you want from your activities. Results measurement helps you see what is working, what isn’t and how you can increase your sales, services, outputs and results in keeping with desired outcomes. Help in defining what you see as success, developing the right indicators and setting up data collection and reporting processes will give you a strong advantage with your funders, shareholders and members. We are well equipped to assist you in any of these areas.

 

Continuous improvement

Methods to continually adapt and enhance your organization are preferable to crisis-based management! There are a number of actions you can take to continually improve products, processes and services. Quality improvement utilizes both internal and external assessments and engages staff, clients/customers and stakeholders. Developmental evaluation and other processes that provide real-time feedback and reflection can contribute to ongoing change. We can help organizations become learning organizations by instituting strong quality improvement management processes and carrying out internal and external assessments, leveraging the learnings from results measurement, financial reporting and business reviews as appropriate.

Values-based development

Our values are central to how we live and work, relate to others and work toward our goals. Shared values build unity, commitment and motivation. Lived cultural values clarify “what’s important” and support ethical behaviour. A dedicated team can facilitate values clarification processes, imbed these in strategic planning and guide ways of assuring that vision and values are applied in all stages of development. Our advisory services can help organizations in this regard.

Knowledge transfer

There are many types of knowledge: Indigenous and place-based knowledge, practitioner knowledge, formal and informal research knowledge, etc. With so much information and many viewpoints available to us, it can be difficult to know what is credible and applies to your situation. Experienced researchers and writers can gather and share trusted sources of expertise and experience by conducting environmental scans, facilitating virtual and in-person exchanges and advising decision-makers. We have robust expertise in assisting organizations with knowledge transfer, including in matters of research and analysis.