OPERATIONS
Improving the day-to-day policies and procedures that contribute to meeting your goals.
Operational infrastructure
Effective organizations have the systems, practices, technology and people needed to carry out their activities and deliver goods and services. This infrastructure needs to expand with the organization and resources should be continually allocated to enhancing systems and making the best use of available technology. Regular assessments of operational infrastructure provide the information you need to plan and grow. Our advisory services can help you with assessments of operational infrastructure and related resource allocation considerations.
Design and implementation
Have a great idea and not the time or expertise to turn it into a program, process or product? Purpose-built teams that have the subject knowledge, technical expertise and planning abilities can work with you to develop the business plan, project proposal or detailed program implementation plan to bring your vision closer to reality. Together with our extensive network of associates, we can assist you in matters connected to operational design and implementation.
Capacity building
It’s often said that your people are your greatest asset and investing in Board and staff development can help your organization reach its potential. Capacity building involves assessing your leadership strengths and challenges, human resources capabilities and gaps, training needs and ways to motivate your staff. Human resources audits, education and training plans and training delivery will help you increase your capacity to reach your goals. We are skilled in capacity building, including mentoring, training and development, as well as in carrying out human resource management reviews. We also offer flexible arrangements for our services on either an interim, or part-time basis.
Change management support
Even positive, well thought out change can destabilize an organization. Effective change managers understand the elements of successful change and support everyone who is affected. Tasks can include facilitating ongoing dialogue, troubleshooting issues, enhancing performance in line with expectations and monitoring and reporting on the execution of plans. We can help organizations in delivering change management support as part of our advisory services, including on an interim or part-time basis.